Privacy Policy

1. Introduction

Dongguan Maidefan Intelligent Technology Co., Ltd. (brand: Mindify) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mindify.cc) or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, WhatsApp number, company name, and country when you submit an inquiry form or request a quote.
• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics.
• Communication Data: Records of correspondence when you contact us via WhatsApp, email, or our website forms.
• Business Data: Company name, industry, product preferences, and order history when you engage in business transactions with us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process orders, manage deliveries, and provide warranty services
• Improve our website, products, and services
• Send relevant product updates and promotional materials (with your consent)
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure the security of our services

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for basic website functionality (session management, form submission).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Third-Party Services: We may embed content from third-party services (e.g., YouTube, Google Maps) that may set their own cookies.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Logistics partners (DHL, FedEx, UPS), payment processors, and analytics providers who assist in operating our business.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry form data is retained for 24 months. Transaction records are retained for 7 years for tax and legal compliance.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@mindify.cc.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.